Support
Have you watched our HOW-TO Videos?
(Do this first – before asking a question)
- Working with files & folders
- Working with individual files
- Managing groups and users
- Security: group access to files
- Uploading files
- Downloading files
Support Forum & Resources
We have recently started using Get Satisfaction for our support forum. Please follow this link to log all support requests.
Support Contact Details
During business hours (Australian EST):
Please call: + 61 7 3832 4077
For after hours support please email:
support@ourdisk.com
or fill in the form below and we will address the issue asap.
Support Videos
Working with Files & Folders
Working with Individual Files
Managing users & groups
Security: Group access to files
Uploading files
Downloading files
Who depends on OurDisk?
Latest news
Performance Improvements
Performance Improvements
The OurDisk development team (Lyndon in particular) has been busy in recent months. This has resulted in some significant performance improvements to speed and usability across the OurDisk application.
So what’s happened?
It’s very technical, so I won’t go into too much detail but essentially we have changed how the application manages it’s memory usage to [...]
Video streaming released
OurDisk proudly announces video streaming in our latest upgrade. Due to high demand from our media agency clients, OurDisk has now introduced video streaming. Watch videos right inside OurDisk without downloading them. It’s a great way to share daily rushes or location shots with your production team within minutes.
Here’s an example:
You have [...]
ICT Award finalist
OurDisk is proud to announce we are a finalist in the ACS Queensland ICT Awards. The awards are presented on March 30th, so we are looking forward to mixing with the competition at the awards dinner!
We are incredibly proud to be delivering eBusiness web software to the globe – from our Queensland base!